Privacy
The Healed Mind Psychiatry is committed to protecting the privacy of patients in Texas and New Mexico. This page explains how we handle information submitted through our website and directs patients to our official Notice of Privacy Practices for information about their health information rights.
Digital Privacy Policy
Our website may use cookies and analytics to support site functionality and understand how visitors use it. Information may also be provided voluntarily through website forms or our patient portal.
Website inquiry forms are for administrative requests. Please do not submit sensitive clinical details or emergency concerns through a general website form. Current patients should use the secure patient portal for clinical communication.
We may use information to respond to inquiries, coordinate appointments, operate and improve the website, and maintain system security. External websites have their own privacy practices. No internet transmission is completely secure. For details about how patient health information is used and protected, see our official Notice of Privacy Practices.
Full HIPAA Privacy Guidelines
Our official Notice of Privacy Practices describes how patient health information may be used and disclosed, the rights available to patients, and our responsibilities for protecting health information. It applies to care provided by The Healed Mind Psychiatry in Texas and New Mexico.
Your Rights to Data
Patients in Texas and New Mexico have rights concerning their health information under federal law. Depending on the circumstances, you may request to:
• Review or obtain copies of your health records
• Correct information you believe is inaccurate
• Receive confidential communications
• Request limits on certain uses or disclosures
• Obtain an accounting of certain disclosures
• Receive a copy of our Notice of Privacy Practices
• Designate a personal representative when authorized
• File a privacy complaint without retaliation
These rights have legal conditions and exceptions. Please review the official Notice of Privacy Practices for full details.
Data Usage and Legal Disclosure
We may use or disclose health information for treatment, payment, and health care operations as described in our official Notice of Privacy Practices. Examples include coordinating care with other providers, processing insurance or self-pay billing, and managing practice quality and operations. Other uses or disclosures may be required or permitted by law. When authorization is required, we will request it. Our privacy practices apply to patients in Texas and New Mexico; the official Notice provides the full details and applicable exceptions.
Practice Commitments
The Healed Mind Psychiatry works to protect patient information, follow its current Notice of Privacy Practices, make the Notice available to patients, and honor privacy rights as required by law. We update our practices when applicable requirements change and provide care at our Prosper, Texas office as well as through eligible telehealth services in Texas and New Mexico. Information about a breach, when required, will be provided according to applicable law.
Privacy Support & Formal Feedback
For questions about our privacy practices or to report a concern, contact The Healed Mind Psychiatry through the secure patient portal or the contact information below. You may also file a complaint with the U.S. Department of Health and Human Services. We will not retaliate against you for making a privacy complaint, regardless of whether you receive care in Texas or New Mexico.