If you are experiencing a life-threatening emergency, feel unsafe, or may harm yourself or someone else, please call 911 or go to the nearest emergency room immediately. If you are experiencing suicidal thoughts, emotional distress, or a mental health crisis, call or text 988 to reach the Suicide & Crisis Lifeline, available 24/7.

For poison exposure, medication overdose, or questions about possible poisoning, call Poison Control at 1-800-222-1222. This number connects you to your local poison center anywhere in the United States.

If you are experiencing a life-threatening emergency, feel unsafe, or may harm yourself or someone else, please call 911 or go to the nearest emergency room. For immediate mental health crisis support, call or text 988 to reach the Suicide & Crisis Lifeline, available 24/7. For local crisis support near Prosper and the greater North Texas area: Collin County / Prosper area: LifePath Systems 24/7 Crisis Hotline: 877-422-5939. LifePath serves adults and children in Collin County and provides 24/7 crisis support, including mobile crisis outreach services. Denton County: Denton County MHMR Center 24/7 Crisis Line: 800-762-0157. Dallas, Ellis, Hunt, Kaufman, Navarro, and Rockwall counties: North Texas Behavioral Health Authority 24/7 Crisis Hotline: 866-260-8000 or 844-672-5700. Tarrant County: My Health My Resources of Tarrant County Mental Health Crisis Line: 800-866-2465. For help finding the correct local mental health authority by county, you may also call Texas 2-1-1 or visit Texas Health and Human Services’ local mental health authority search page. The Healed Mind provides outpatient mental health care and does not provide emergency psychiatric services, crisis stabilization, or 24/7 monitoring. Patient portal messages, emails, voicemail, and website forms may not be reviewed immediately and should not be used during a crisis.

No. The patient portal, email, voicemail, and website contact forms are not appropriate for emergencies or urgent crisis needs. These messages may not be reviewed immediately. If you are in crisis, call 911, go to the nearest emergency room, call or text 988, or contact your local crisis hotline.

No. The Healed Mind provides outpatient mental health care and does not provide emergency psychiatric services, crisis stabilization, or 24/7 monitoring. Clients experiencing an emergency should use emergency or crisis resources rather than waiting for an outpatient appointment or portal response.